Brand Management: Aligning Business, Brand and Behaviour Quiz Answer
Hello Friends In this article i am gone to shear Coursera Course Brand Management: Aligning Business, Brand and Behaviour Module 1 Quiz Answer with you..
Week 1
Module 1 Quiz Answer
Question 1)
Which of these best describes the “brand image”? (select only one)
- The strategic design of a differentiated customer value proposition
- What people think and feel with respect to a brand
- The name, logo, and other visual or non-visual aspects associated with a particular brand
- Those valued associations that are unique to a brand and set it apart from the competition
Question 2)
Which of these factors foster a perfectly competitive market? (select all that apply)
- Customers pretty much know everything
- Competitors collude to set prices
- Low-cost competitors erode profits for others
- Competitors offer products that are basically the same
Question 3)
What are some of the potential benefits of having a strong brand purpose? (select all that apply)
- It provides customer relevance
- It maximises shareholder value
- It attracts and motivates talent
- It differentiates the brand from competitors
Question 4)
Which of these were mentioned as being drivers of value creation? (select all that apply)
- Endogeneity
- Experience
- Efficiency
- Extendability
- Expectation
- Effectiveness
Question 5)
The complementary approach discussed in this MOOC urges brands to focus more on which of the following? (select all that apply)
- Employees
- Consumers
- Experiences
- Social media
- Competitors
- Customers
Question 6)
Why does the complementary approach discussed in this MOOC extend beyond marketing and into functional areas such as human resources, operations and finance? (select all that apply)
- People across the organisation need to deliver on the brand promise
- These functional areas are internal customers who also experience the brand
- Brand investments come at the expense of investments in other functional areas
- The customer journey cuts across business processes
Question 7)
Which one of these concepts most closely corresponds to ‘brand differentiation’ (select only one)
- Brand image
- Competitive advantage
- Customer value proposition
- Brand purpose
0 Comments