Introduction to Social Media Marketing
Week 4 Quiz Answer
Understand Your Audience Quiz Answer
Question 1)
Which of the following are stages in the typical customer journey?
(Choose all that apply)
Question 2)
Things you should consider when outlining your target audience
include:
-
Your target audience's eating habits
-
Your target audience's interests
-
Your target audience's needs
-
Key demographic data that describes your target audience
Question 3)
True or False: Demographic information such as age, geographic location,
and prior purchasing history is a key factor to consider when determining
your target audience.
Question 4)
True or False: Envy is a stage in the typical customer journey.
Question 5)
Joni recently purchased a new pair of shoes for work and is happy
with how comfortable they are. She tells coworkers at her office about
them and recommends they look into the brand. In what stage of the
customer journey is Joni?
Question 6)
Harry was recently promoted at work and wanted to buy himself
something to celebrate. He sees a suit in a magazine ad and really
wants to buy it. In which stage of the customer journey is Harry?
Question 7)
The audience that will typically get most of your attention since you
expect them to become your most valuable group of customers is:
- Secondary target audience
Question 8)
Which of the following research tools is a paid, integrated target
audience research and tracking tool that helps you manage large
accounts?
- Twitter Business Analytics
- Facebook Audience Insights
Extra Question
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Question 1)
Social media data that can help you determine your target audience
includes which of the following? (Select all that apply)
-
Page visitors' prior purchasing habits
-
Page visitors' geographic location
- Page VISITORS social security numbers
Question 2)
True or False: Demographic information such as age, geographic
location, and prior purchasing history is a key factor to consider
when determining your target audience.
Question 3)
True or False: Envy is a stage in the typical customer journey
Question 4)
Which of the following is NOT part of the Customer Journey
template?
-
Conversion HOW can I get my target to take action?
-
Desire: How can I show my target my product really fits in their
life?
- Advocacy: How can I make my target into an advocate?
-
Love: How can I get my customer to feel a deep emotional attachment
to my product?
Question 5)
When outlining your target audience, you should consider all of the
following except:
-
Key demographic data that describes your target audience
-
Your target audience's eating habits
-
Your target audience's needs
-
Your target audience's interests
Question 6)
Joni recently purchased a new pair of shoes for work and is happy
with how comfortable they are. She tells coworkers at her office about
them and recommends they look into the brand. In what stage of the
customer journey is Joni?
Question 7)
Harry was recently promoted at work and wanted to buy himself
something to celebrate.
He sees a suit in a magazine ad and really wants to buy it. In which
stage of the customer journey is Harry?
Question 8)
True or False: The customer journey is always equally explicit or
linear.
Question 9)
True or False: A customer journey refers to the process a user goes
through when purchasing a product.
Question 10)
True or False: Depending on the stage a person is in, different types
of messages will work better than others.
Question 11)
The audience that will typically get most of your attention since you
expect them to become your most valuable group of customers is:
- Secondary target audience
Question 12)
Which of the following research tools give you a "big picture" view
of your audience, allowing you to see how your different social media
accounts compare in terms of traffic and which of your pages people
purchase from the most?
- Facebook Audience Insights
- Twitter Business Analytics
Question 13)
True or False: The customer journey is always equally explicit or linear.
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Introduction to Social Media Marketing
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