Modern Supervisor Skills Week 1 Practice Quiz Answer

Modern Supervisor Skills 

Week 1 Practice Quiz Answer

Creating a Positive Workplace

Question 1)

A manager who assigns work to be performed and clarifies accountability and the extent of authority is performing which basic function of management?

• Leading
• Planning
• Organizing
• Controlling 

Question 2)

Which principle of management states that employees must be treated kindly, and justice must be enacted to ensure a just workplace?

• Equity
• Order
• Discipline 
• Remuneration

Question 3)

Under which circumstances are supervisors considered to be effective?

• Minimal resources are used
• Detailed plans are followed
• Goals are achieved
• Employees are happy 

Question 4)

Orders and instructions should flow from the higher manager to the lower one. What is this concept called?

• Unity of Command 
• Chain of Command
• Division of Work
• Unity of Direction

Question 5)

Which type of manager implements programs that are intended to carry out the broader objectives set by executives?

• Supervisors
• Nonmanagerial Employees 
• Middle Managers
• Executives

Question 6)

A supervisor has led his team to exceed their monthly goal of 20 new clients this month. Which type of results has the supervisor attained?

• quantity
• Human resources management 
• cost control
• quality

Question 7)

First-line supervisors face conflicting external pressures from which two groups?

• employees and managers
• stockholders and employees
• executives and clients
• managers and executives 

Question 8)

A supervisor works effectively with individuals and groups. They can work with peers, supervisors, as well as subordinates. What type of managerial skills do they have?

• Interpersonal
• Administrative
• Conceptual 
• Technical

Question 9)

During which stage of transitioning to a supervisory role are individuals presented with an opportunity for fine-tuning operations, consolidating gains, and seeking new opportunities for making creative improvements?

• Refinement
• Immersion
• Taking hold
• Reshaping 

Question 10)

What challenge do new supervisors who are promoted from within face that those who are hired from outside the company do not face?

• Employee initiative
• Backing decisions with facts 
• Playing favorites
• Prior relationships with co-workers

Question 11)

Which method of supervision places an emphasis on the job or task that employees are expected to perform to produce results?

• Task-centered supervision
• Employee-centered supervision

Question 12)

Which is the process of taking one job and splitting its duties into two so that the combined time and efforts of two persons will satisfy all the work demands?

• Flexible work schedule
• Task-based work 
• Telecommuting
• Job sharing